| 37140 Project Management Office (PMO) | Prior Rate | % Change | Change Date |
| 1411 Project Management Support | Hour | $95.00 | | | |
| 37320 Mainframe Processing | Prior Rate | % Change | Change Date |
| 24/7: | | | | | |
| 3207 Time Sharing Option (TSO) | CPU Hour | $89.00 | $99.00 | 10% | 07/21/2010 |
| Prime: | | | | | |
| 3210 Customer Info Control Systems (CICS) Proc. | CPU Hour | $89.00 | $99.00 | 10% | 07/21/2010 |
| 3211 Batch | CPU Hour | $89.00 | $99.00 | 10% | 07/21/2010 |
| 3212 Information Management System (IMS) | CPU Hour | $89.00 | $99.00 | 10% | 07/21/2010 |
| 3214 Datacom | CPU Hour | $89.00 | $99.00 | 10% | 07/21/2010 |
| 3215 Datacom Multi User Facility (MUF) Query | CPU Hour | $89.00 | $99.00 | 10% | 07/21/2010 |
| 3216 ADABAS | CPU Hour | $89.00 | $99.00 | 10% | 07/21/2010 |
| 3217 Open Database Connectivity (ODBC) | CPU Hour | $89.00 | $99.00 | 10% | 07/21/2010 |
| 3218 DB/2 | CPU Hour | $89.00 | $99.00 | 10% | 07/21/2010 |
| Non-Prime: | | | | | |
| 3220 Customer Info Control System (CICS) Proc. | CPU Hour | $44.50 | $49.50 | 10% | 07/21/2010 |
| 3221 Batch | CPU Hour | $44.50 | $49.50 | 10% | 07/21/2010 |
| 3222 Information Management Systems (IMS) | CPU Hour | $44.50 | $49.50 | 10% | 07/21/2010 |
| 3224 Datacom | CPU Hour | $44.50 | $49.50 | 10% | 07/21/2010 |
| 3225 Datacom Multi User Facility (MUF) Query | CPU Hour | $44.50 | $49.50 | 10% | 07/21/2010 |
| 3226 ADABAS | CPU Hour | $44.50 | $49.50 | 10% | 07/21/2010 |
| 3227 Open Database Connectivity (ODBC) | CPU Hour | $44.50 | $49.50 | 10% | 07/21/2010 |
| 3228 DB/2 | CPU Hour | $44.50 | $49.50 | 10% | 07/21/2010 |
| 37330 Technical Support | Prior Rate | % Change | Change Date |
| 3311 Technician Services | Hour | $95.00 | | | |
| 37340 Disk Storage | Prior Rate | % Change | Change Date |
| Mainframe: | | | | | |
| 3411 Tier 1 - Standard | Track/Month | $0.00108 | $0.00120 | 10% | 07/21/2010 |
| 3415 Tier 1 - Private (Reserved) Volumes | Track/Month | $0.00108 | $0.00120 | 10% | 07/21/2010 |
| 3421 Tier 2 - Standard | Track/Month | $0.00054 | $0.00060 | 10% | 07/21/2010 |
| 3425 Tier 2 - Private (Reserved) Volumes | Track/Month | $0.00054 | $0.00060 | 10% | 07/21/2010 |
| Open Systems: | | | | | |
| 3431 Tier 1 - Standard | GB/Month | $0.54300 | $0.60333 | 10% | 07/21/2010 |
| 3441 Tier 2 - Standard | GB/Month | $0.15580 | $0.17311 | 10% | 07/21/2010 |
| 37350 Tape Storage | Prior Rate | % Change | Change Date |
| Mainframe: | | | | | |
| 3511 Data Stored | MB/Month | $0.00036 | $0.00040 | 10% | 07/21/10 |
| 3531 Tape Mounts | Mount | $2.00 | | | |
| 3541 Migrated Data | MB/Month | $0.00750 | $0.00833 | 10% | 07/21/2010 |
| Open Systems: | | | | | |
| 3561 Automated Tape Library (ATL) Storage | MB/Month | $0.00018 | $0.00020 | 10% | 07/21/2010 |
| Other: | | | | | |
| 3591 Tape Vault Storage (1"x4 3/8" slot) | Slot/Month | $0.09 | $0.50 | 82% | 2/12/2009 |
| 3592 Tape Vault Handling | instance | $0.15 | | | new |
| 37360 Printing | Prior Rate | % Change | Change Date |
| 3611 Page | Page | $0.10 | 0.05 | 100% | 7/1/2006 |
| 3621 Impact (Line) | "1,000 Lines" | $2.75 | $1.10 | 150% | 7/1/2007 |
| 37520 End User Support | Prior Rate | % Change | Change Date |
| 5211 PC/Laptop Support | Device/Month | $30.00 | | | |
| 5221 Printer Support | Device/Month | $50.00 | | | |
| 5231 Desktop Technician | Hour | $85.00 | | | |
| 5241 Encryption Setup | Instance | $318.75 | | | new |
| 5243 Encryption License | Device/Month | $33.00 | | | new |
| Virtual Desk | | Pending | | | new |
| 37540 Application Development (SDLC) | Prior Rate | % Change | Change Date |
| 5411 Programming Services | Hour | $95.00 | | | |
| 5413 Analysis Services | Hour | $95.00 | | | |
| 5415 Technical Services | Hour | $95.00 | | | |
| 37550 Application Support | Prior Rate | % Change | Change Date |
| Programming: | | | | | |
| 5513 Analysis Services | Hour | $95.00 | | | |
| 5515 Technical Services | Hour | $95.00 | | | |
| E-Mail: | | | | | |
| 5523 Email - Enterprise (Exchange) | User/Month | $5.00 | $15.00 | 67% | 12/1/2009 |
| 5524 Enterprise (Exchange) (Additional Space over 1GB) | GB/Month | $3.00 | | | new |
| 5525 Messaging Transfer Agent (Email Relay per Application) | Application / Month | $12.00 | | | |
| 5526 Message Transfer Agent (E-mail Relay per Mailbox) | Mailbox / Month | $2.00 | | | |
| Web Page Hosting: | | | | | |
| 5531 Shared Basic Environment | 10MB / website / month | $10.00 | | | |
| 5532 Shared Premium Environment | website/month | $425.00 | | | |
| 5533 Web Hosting Windows Sharepoint Services (WSS) Bronze | 1GB / website / month | $99.00 | | | |
| 5534 Web Hosting Windows Sharepoint Services (WSS) Silver | 5GB / website / month | $329.00 | | | |
| 5535 Web Hosting Windows Sharepoint Services (WSS) Gold | 10GB / website / month | $495.00 | | | |
| 5536 Basic Virtual Dedicated Environment | server/month | $466.00 | | | |
| Secure Sockets Layer (SSL) Certificate: | | | | | |
| 5541 Verisign | website/year | $400.00 | | | |
| 5543 GoDaddy - New | website/year | ISA | | | |
| 5545 GoDaddy - Renewal | website/year | ISA | | | |
| Domain Name Services (DNS): | | | | | |
| 5551 Domain Name Registration for .gov domain | website/year | $125.00 | | | |
| 5553 Domain Name Service Parking | website/year | $20.00 | | | |
| Clarity User Account (single user): | | | | | |
| 5571 Clarity Enterprise Visibility Option User Account | Account/Month | $5.00 | $30.00 | 83% | 9/1/2009 |
| 5573 Team Member User Account | Account/Month | $42.00 | $145.00 | 71% | 9/1/2009 |
| 5575 Clarity Manager User Account | Account/Month | $175.00 | $195.00 | 10% | 9/1/2009 |
| Imaging/document Mgnt. Services: | | | | | |
| 5581 Base System | Collection/Month | $125.00 | New | | |
| 5583 User Access | User/Month | $15.00 | New | | |
| 5585 Storage (User Account) | GB/Month | $1.05 | New | | |
| Other: | | | | | |
| 5591 Payment Portal Processing Fee | Transaction | $0.18 | | | |
| 5593 Blackberry Enterprise Server (BES) | User/Month | $8.00 | | | |
| 5595 Subscription Email Service (SES) - (1-5,000 subscribers) | Account/Month | $31.00 | | | |
| 5596 Subscription Email Service (SES) - (5,001-60,000 subscribers) | Account/Month | $112.00 | | | |
| 37570 Server Support | Prior Rate | % Change | Change Date |
| 5715 Platinum Support (Includes Gold support) | Device/Month | $695.00 | $702.00 | 1% | 07/16/2010 |
| 5713 Gold Support (Includes Silver support) | Device/Month | $295.00 | $314.00 | 6% | 07/16/2010 |
| 5711 Silver Support | Device/Month | $195.00 | $202.00 | 3% | 07/16/2010 |
| 5751 Bronze Virtual CPU (Hosting) | CPU/Month | $45.00 | $83.00 | 46% | 07/14/2009 |
| 5753 Bronze Virtual RAM (Hosting) | 512MB/Month | $25.00 | $41.50 | 40% | 07/14/2009 |
| 5731 Copper Hosting Shared Rack Space | 1U/Month | $30.00 | $36.25 | 17% | 07/1/2009 |
| 5739 Floor Space Rental (non-electric consuming equipment) | Sq Ft/Month | $30.00 | | | |
| 5737 Shared File Server | Per Acct/Month | $12.00 | $15.00 | 20% | 07/1/2009 |
| 5717 Directory User Administration | User/Month | $6.00 | $13.00 | 46% | 07/1/2009 |
| 5742 SAN Connection | Port/Month | $8.00 | $7.50 | 7% | 07/1/2009 |
| 5721 Server Technician | Hour | $95.00 | $90.00 | 6% | 07/1/2009 |
| AS/400: | | | | | |
| 5771 AS/400 Storage | "Block 2,560" | $0.0073 | | | |
| 5775 AS/400 Technician | Hour | $65.00 | | | |
| Other : | | | | | |
| 5791 Equipment Lease | | ISA | | | |
| 5797 - Hosting - Data Center Move-In Fee | Instance | ISA | | | |
| 37620 Security | Prior Rate | % Change | Change Date |
| 6261 Web Application Firewall / Reverse Proxy Service | Site/App/Month | $12.00 | | | |
| 6201 ADOA Network Connection (SCIFI) | Port/Month | $39.00 | | | |
| 6211 Security Technician | Hour | $95.00 | | | |
| 6221 Account Setup | Transaction | $23.75 | | | |
| 6231 RACF Basic Account Provisioning and Basic Password Change/Reset | Transaction | $5.00 | | | |
| 6241 Host Based Intrusion Detection System (HIDS) | Host CPU/Month | $50.00 | | | |
| 6251 Host Security Assessment (HSA) | Host CPU/Month | $20.00 | | | |
| 37640 Disaster Recovery | Prior Rate | % Change | Change Date |
| 6401 Disaster Recovery Technical Support | Hour | $95.00 | | | |
| 6411 Hosting - server/storage | 1U/Month | $25.00 | | | |
| 37720 Support Center | Prior Rate | % Change | Change Date |
| 7211 Remedy User Registration | User/Month | $144.00 | $140.00 | 3% | 07/1/2009 |
| Help Desk Support | Activity | Pending | | | new |
| 37820 Data Base Management | Prior Rate | % Change | Change Date |
| Technical Support: | | | | | |
| 8221 Data Base Specialist | Hour | $95.00 | $80.00 | 19% | 07/1/2006 |
| Mainframe Database Support: | | | | | |
| 8231 Mainframe Database Support | | ISA | | | |
| Dedicated Database Hosting: | | | | | |
| 8240 SQL Server Primary | APP/DB Server/Month | $1,000.00 | $1,500.00 | 33% | 03/2/2010 |
| 8241 SQL Server Secondary | APP/DB Server/Month | $500.00 | | | |
| 8242 Oracle Server Primary | APP/DB Server/Month | $1,500.00 | | | |
| 8243 Oracle Server Secondary | APP/DB Server/Month | $500.00 | | | |
| 8244 Domino Server Primary | APP/DB Server/Month | $1,000.00 | $1,500.00 | 33% | 03/2/2010 |
| 8245 Domino Server Secondary | APP/DB Server/Month | $500.00 | | | |
| 8248 - SQL Server Primary (Silver) | APP/DB Server/Month | $500.00 | | | |
| 8249 - SQL Server Secondary (Silver) | APP/DB Server/Month | $250.00 | | | |
| Shared Database Hosting: | | | | | |
| 8250 Shared - Entry - 1GB, 1DB, 1 User | APP/Unit/Month | $23.95 | | | |
| 8251 Additional User | DB/User/Month | $4.99 | | | New |
| 8252 Shared - Intermediate - 5GB, 3DB, 4 Users | APP/Unit/Month | $119.75 | | | New |
| 8253 Additional User | DB/User/Month | $7.99 | | | New |
| 8254 Shared - Advanced - 10GB, 5DB, 10 Users | APP/Unit/Month | $287.40 | | | New |
| 8255 Additional User | DB/User/Month | $14.99 | | | New |
| 8256 Dedicated | | ISA | | | New |
| Other Services: | | | | | |
| 8298 SQL 2005 Database for Web Hosting (ERMA ONLY) | DB Record | $0.0030 | | | New |
| 37960 Pass-Thru Billing | Prior Rate | % Change | Change Date |
| 9601 Pass-Thru Billing | One-Time | cost + 8% | | | |