5797 - Hosting – Data Center Move-In Fee
Rate is billed by number of U space occupied in a Rack. This one-time fee is
intended to assist in the recovery of data center infrastructure costs such as;
power infrastructure between overhead redundant power-bars, Data Center power
distribution Units (PDU’s) and Uninterruptable Power System (PDU); and Computer
Room Air Conditioning (CRAC) units.
One “U” or “RU” is equivalent to 1.75 inches. The Data Center Move-In Fee is a
one time charge and is invoiced by each “U”.
ADOA-ISD Responsibilities
- 24x7x365 monitoring and operations support.
- Provide all necessary power connections for CLIENT equipment.
- Provide air conditioning that meets with data center standards.
- Provide physical security that meets with data center standards.
- Notify CLIENT of any outage or interruption of service.
- Provide badge access to the data center area where the CLIENT equipment
resided.
CLIENT Responsibilities
- Notify ADOA-ISD of any scheduled maintenance that may require personnel
that do not have data center badges, this includes CLIENT staff and CLIENT
vendors.
- Provide a list of individuals that will need access to the CLIENT
equipment. These individuals will need to complete the UNAC training prior to
receiving their badge access.
- Payment of time installation charges. These charges are base on the server
size and power requirements.
- Only store data related to official state business.
- Provide ADOA-ISD with as accurate as possible estimates of future hosting
requirements.
- Provide ADOA-ISD with CLIENT contact information during normal and outside
of normal business hours.
- Contact ADOA-ISD IT Support Services at 602-364-4444 for assistance or
technical support in the use of or in the event of issues this service.
- When necessary the CLIENT must be willing to share the rack they are in
with other ADOA-ISD customers.
- Pay all fees associated with the Shared Rack Space service.
JOINT Responsibilities
- Establishment of security for physical access to CLIENT servers and other
equipment.
- Environment change requests will be in writing.
- Mutually maintain and abide by the Emergency Contingency Plan.