37550 – Application Support
Our professionals provide Technical, Analysis, and Programming services. Our
goal is to support custom web-based applications developed by our Application
Development group which are hosted and supported in our 24x7 data center. In
addition, we support turn-key Commercial Off-the-Shelf (COTS) applications as
part of a developed solution or as stand alone software. Occasionally our
Technical, Analyst and Programmer professionals are contracted to augment an
Agency’s current staff or to provide staff when an agency does not employ
personnel within the required area of expertise. Any request in excess of 40
hours of work requires a Project Charter, Project Plan and Project Management.
Programming:
- 5511 Programming Services
- 5513 Analysis Services
- 5515 Technical Services
E-Mail:
- 5523 Email - Enterprise (Exchange)
- 5524 Enterprise (Exchange)
(Additional Space over 1GB)
- 5525 Message Transfer Agent (Email
Relay per Application)
Web Page Hosting:
- 5531 Shared Basic Environment
- 5533 Shared Premium Environment
- 5537 BRONZE Windows Sharepoint Services (WSS)
Web Hosting
- 5534 SILVER Windows Sharepoint
Services (WSS) Web Hosting
- 5535 GOLD Windows Sharepoint
Services (WSS) Web Hosting
- 5536 Basic Virtual Dedicated
Environment
Secure Sockets Layer (SSL) Certificate:
Domain Name Services (DNS):
- 5551 Domain Name Registration for
.gov Domain
- 5553 Domain Name Service Parking
Clarity User Account (single user):
- 5571 Clarity Enterprise Visibility
Option User Account
- 5573 Team Member User Account
- 5575 Clarity Manager User Account
Imaging/Document Management Services Other:
- 5591 Payment Portal Processing Fee
- 5593 Blackberry Enterprise Server
(BES)
- 5595 Subscription Email Service
(SES) - (1-5,000 subscribers)
- 5596 Subscription Email Service
(SES) - (5,001-60,000 subscribers)