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Lori Boak
Support Service Manager / ITIL Project Lead
Email
Lori Boak assists in managing the Supply side of the Information Services
Division which provides technical support for ADOA, and over 100 state Agencies,
Boards and Commissions in the areas of Mainframe and Open Systems Application
Development and Support, Database Resource Management, Disaster Recovery,
Project Management and Client Web Hosting.
Lori is also responsible for overseeing the technical aspects of the
Department’s efforts in Imaging, Document Management, Pandemic Planning and
Virtual Office. These programs are integral in supporting the strategic
direction of the Department and the State. Lori also directs the Information
Technology Disaster Recovery program for ADOA.
Lori has a varied background which includes teaching, serving as a Technical
Project Manager with an Image Systems Engineering Team for a major insurance
company and eight years of service as an officer in the United States Air Force.
She has been involved in Disaster Recovery and Business Continuity planning for
over 18 years.
Lori earned her Bachelor of Arts degree in Communications from the University of
New Mexico and her Masters Certificate in Technical Project Management from
George Washington University. She lives in Glendale with her sons Jared and
Zachary.
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