The Data Resource Management (DRM) section is a unit of the Information Services Division (ISD). The DRM staff are available to provide database management services to any State of Arizona governmental unit.

Benefits realized by engaging DRM for services include:

• Increased Customer Focus - Enables the customer to focus on their core business instead of their Database Management Software architecture.

• Experienced Database Administration (DBA) Team - Provides knowledgeable, professional, and experienced staff.

• Cost Savings - Provides cost savings from shared DBA services as well as a possibility of shared licensing.

• Around the Clock Database Administrator Support - Provides 24x7x365 support.

• Full Range of Database Administrator Services - Provides a full range of database administration functions and services.

The common services provided by DRM include installation of databases (and their Database Management Systems [DBMS]), configuration, troubleshooting, backups, disaster recovery preparation and other general maintenance functions such as implementation of DBMS version updates. DRM provides support for Datacom/DB, Oracle and MS SQL Server database environments. DRM also provides assistance with Lotus Domino, TIBCO Business Works, BusinessObjects, data analysis and data design.