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Disaster Recovery  

DR Service Description

Information Services Division’s Disaster Recovery Manager will assist and develop DR plans and solutions for your IT Recovery & Continuity of Operations needs.

Disaster Recovery Manager assists with:

  • Evaluate Your critical Business Processes
  • Assess Risks and Impacts
  • Develop and or Modify Continuity Plans
  • Exercise and revise Your DR Plans

Information Services Division can help Your Organization plan for the unexpected. We can assist in developing recovery plans that balance costs and strategy, to meet the needs of your critical business functions. We offer a capability for the following Continuity of Operations phases:

  1. Notification
  2. Activation
  3. Recovery
  4. Resumption

Types of Services Available

  • Notification : Leveraging “NXT”, automated Web based communication.
  • Activation – Document and test process, policies and procedures
  • Recovery of Mainframe and Open Systems at primary and alternate data center using Tape, Mirroring and VM capability.
  • Resumption : Leveraging LDRPS - Living Disaster Recovery Plan System

Benefits of using Information Services Division’s Disaster Recovery Solutions, & Continuity of Operations services include:

  • Professional team of experienced Operations engineers, analysts, database administrators, and project managers who are committed to customer service and technical excellence
  • Service solution architected to meet the needs of your critical systems recovery time and recovery point objectives
  • Cost savings to customers who require Continuity of Operations availability tool and services at a minimal cost.
  • ISD’s long range DR strategy leverages (ITIL) Information Technology Infrastructure Library concepts, best practices and methodologies
  • Solutions that comply with (NIST) National Institute of Standards and Technology, Federal and State auditors and the Government Information Technical Agency (GITA), security standards/policies and statutes

 



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100 N. 15th Ave, Phoenix, AZ 85007 - Phone: (602) 364-4444
 
 
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