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The ADOA IT Support Services Desk is committed to high quality customer service
and support while acting as a Single Point of Contact to resolve all computer, network,
and security related needs.
The ADOA IT Support Services Desk is available to assist State Agency customers
and State Contractors with Information Technology issues and/or requests from 7:00
AM to 5:00 PM Monday through Friday.
Some of the issues that are resolved by this team of highly skilled and technically
diverse support specialists range from simple, everyday requests like password resets
for Arizona Government University (AzGU) accounts, to assisting in resolving total
network outages for agencies.
In compliance with current ITIL (Information Technology Infrastructure Library)
standards, the ADOA IT Support Services Desk is poised to be the model of the Help
Desk of the future!
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