1. What is the current Emergency Telecommunications Excise Tax rate for 9-1-1?
2. What costs are eligible for funding from the Emergency Telecommunication Services Revolving Fund?
3. What levels of 9-1-1 services are available in Arizona?
4. On the maps, there are areas where no telephone services are available, why is that?
5. How many telephone access lines are in Arizona and how many wireless subscribers are there?
6. What steps are required for funding Enhanced 9-1-1?
7. What is Basic 9-1-1 service?
8. What is Enhanced 9-1-1 service?
9. What is Wireless Enhanced 9-1-1 service?

The current tax is $.20 for both wireline and wireless access lines.  This change was effective on July 1, 2007.

Necessary 9-1-1 Network costs, Station Terminal Equipment and Maintenance of that equipment are all eligible expenditures. Also eligible, are necessary and appropriate consulting services or administration costs (3% for State Administrative Costs and 2% for local community Network Management), not to exceed five percent of the amounts deposited annually.

Of all wireline telephone services provided, 100% include access to 9-1-1.  Of this, 96% of all telephone services have Enhanced 9-1-1.  See the 9-1-1 status map which shows types of service.  Some recent changes include Enhanced 9-1-1 in Southern Yavapai County, Northern Gila County and Cochise County.  Enhanced 9-1-1, with Automatic Number Identification only has been deployed in Greenlee County.
Wireless Enhanced 9-1-1 Phase II is available in Graham, Maricopa, Pima, Pinal, Northern Yavapai and Santa Cruz Counties as well as the Page area of Coconino County.  In these areas, when a 9-1-1 call is placed from a wireless phone, the location of the caller is pinpointed on a map.

Many areas in Arizona are rural and sparsely populated. Currently, no local area exchange carriers offer services in these areas.

As of December 2008, there are in excess of 3 million access lines and 4.5 million wireless subscribers in the State of Arizona.

The area affected must be 90% addressed.
A completed E9-1-1 Service Plan must be submitted and approved.
The data base must have a less than 5% error rate before the system can be activated.

Basic 9-1-1 is a service that routes a 9-1-1 call to a Public Safety Answering Point (PSAP) for dispatch services.  There is no telephone number or address provided with the call.

Enhanced 9-1-1 service means a service that routes a 9-1-1 call to a Public Safety Answering Point (PSAP) for dispatch services and delivers the telephone number (Automatic Number Identification-ANI) and in many areas the address (Automatic Location Identification-ALI) of the caller.

Wireless Enhanced 9-1-1 service is identified in two phases.  Phase I provides a callback number and the closest cell site location information when a wireless 9-1-1 calls is placed.  Phase II provides both a callback number and x/y location information of the specific location of where the caller is.