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Service Rates
    Billing Unit FY09
37140 Project Management Office (PMO) 
1411 Project Management Support Hour $95.00
37320 Mainframe Processing  
24/7:  
3201 Customer Info Control System (CICS) Processing CPU Hour $108.00
3203 Customer Info Control System (CICS) Transaction Transaction $0.00132
3207 Time Sharing Option (TSO) CPU Hour $108.00
Prime:
3211 Batch CPU Hour $108.00
3212 Information Management System (IMS) CPU Hour $108.00
3214 Datacom CPU Hour $108.00
3215 Datacom Multi User Facility (MUF) Query CPU Hour $108.00
3216 ADABAS CPU Hour $108.00
3217 Open Database Connectivity (ODBC) CPU Hour $108.00
  3218 DB/2 CPU Hour $108.00
Non-Prime:
3221 Batch CPU Hour $54.00
3222 Information Management Systems (IMS) CPU Hour $54.00
3224 Datacom CPU Hour $54.00
3225 Datacom Multi User Facility (MUF) Query CPU Hour $54.00
3226 ADABAS CPU Hour $54.00
3227 Open Database Connectivity (ODBC) CPU Hour $54.00
  3228 DB/2 CPU Hour $54.00
37330 Technical Support
3311 Technician Services Hour $95.00
37340 Disk Storage
Mainframe:
3411 Tier 1 - Standard Track/Month $0.00140
3415 Tier 1 - Private (Reserved) Volumes Track/Month $0.00140
3421 Tier 2 - Standard Track/Month $0.00070
3425 Tier 2 - Private (Reserved) Volumes Track/Month $0.00070
Open Systems:
3431 Tier 1 - Standard GB/Month $0.70400
3441 Tier 2 - Standard GB/Month $0.20200
37350 Tape Storage
Mainframe:
3511 Data Stored MB/Month $0.00060
3521 Physical Tape Surcharge Tape/Month $1.00
3525 Physical Tape not in Tape Management Systems (TMS) Tape/Month $1.00
3531 Tape Mounts Mount $2.00
3541 Migrated Data MB/Month $0.00833
Open Systems:
3561 Automated Tape Library (ATL) Storage MB/Month $0.00030
Other:
3591 Tape Vault Storage (1"x4 3/8" slot) Slot/Month $0.09
  3592 Tape Vault Handling instance $0.15
37360 Printing
3611 Page Page $0.10
3621 Impact (Line) 1,000 Lines $2.75
37520 Desktop Support
5211 PC/Laptop Support Device/Month $30.00
5221 Printer Support Device/Month $50.00
5231 Desktop Technician Hour $85.00
  5241 Encryption Setup Instance $318.75
  5243 Encryption License Device/Month $33.00
  Virtual Desk   Pending
37540 Application Development (SDLC)
5411 Programming Services Hour $95.00
5413 Analysis Services Hour $95.00
  5415 Technical Services Hour $95.00
37550 Application Support
Programming
5511 Programming Services Hour $95.00
5513 Analysis Services Hour $95.00
5515 Technical Services Hour $95.00
E-Mail:
5523 Email - Enterprise (Exchange) User/Month $5.00
  5524 Enterprise (Exchange) (Additional Space over 1gb) GB/Month $3.00
5525 Messaging Transfer Agent (Email Relay per Application) Application / Month $12.00
Web Page Hosting:
5531 Shared Basic Environment 10MB / website / month $10.00
5533 Shared Premium Environment website/month $425.00
5536 Basic Virtual Dedicated Environment server/month $466.00
5539 MS SQL 2005 Database - Shared Environment (100MB) MB DB/month $30.00
  5540 SQL 2005 Database for Web Hosting
(ERMA Only)
Database Record $0.003
Secure Sockets Layer (SSL) Certificate:
5541 Verisign website/year $400.00
5543 GoDaddy - New website/year $30.00
5545 GoDaddy - Renewal website/year $20.00
Domain Name Services (DNS):
5551 Domain Name Registration for .gov domain website/year $125.00
5553 Domain Name Service Parking website/year $20.00
Clarity User Account (single user):
5571 Clarity Enterprise visibility Option User Account Account/Month $30.00
5573 Team Member User Account Account/Month $145.00
5575 Clarity Manager User Account Account/Month $195.00
Imaging/Document Mgnt. Service   Pending
Other:
5591 Payment Portal Processing Fee Transaction $0.18
5593 Blackberry Enterprise Server (BES) User/Month $15.00
5595 Subscription Email Service (SES) - (1-5,000 subscribers) Account/Month $31.00
  5596 Subscription Email Service (SES) - (5,001-60,000 subscribers) Account/Month $112.00
37570 Server Support
  5715 Platinum Support (Includes Gold support) Device/Month $702.00
  5713 Gold Support (Includes Silver support) Device/Month $314.00
  5711 Silver Support Device/Month $202.00
  5751 Bronze Virtual CPU (Hosting) CPU/Month $45.00
  5753 Bronze Virtual RAM (Hosting) CPU/Month $25.00
  5731 Copper Hosting Shared Rack Space 1U/Month $30.00
  5739 Floor Space Rental (non-electric consuming equipment) Sq Ft/Month $30.00
  5737 Shared File Server Per Acct/Month $12.00
  5717 Directory User Administration User/Month $13.00
  5742 SAN Connection Port/Month $8.00
Server Support
5721 Server Technician Hour $95.00
AS/400
5771 AS/400 Storage Block 2,560 $0.0073
5775 AS/400 Technician Hour $65.00
Other
5791 Equipment Lease ISA
37620 Security
5597 Profense (Web site and application security) Site/App/Month $12.00
6201 ADOA Network Connection (SCIFI) Port/Month $39.00
6211 Security Technician Hour $95.00
6221 Account Setup Transaction $23.75
6231 Password Change/Reset Transaction $5.00
6241 Host Based Intrusion Detection System (HIDS) Host CPU/Month $50.00
6251 Host Security Assessment (HSA) Host CPU/Month $20.00
  6261 Profense (Web site and application security) Site/App/Month $12.00
37640 Disaster Recovery
  6401 Disaster Recovery Technical Support Hour $95.00
6411 Hosting - server/storage 1U/Month $25.00
Living Disaster Recovery Planning System (LDRPS) Agency Account (Multiple Users):
5561 LDRPS Account - Small Agency (1-99 FTE) Account/Month $195.00
5563 LDRPS Account - Medium Agency (100-749 FTE) Account/Month $295.00
5565 LDRPS Account - Large Agency (750+ FTE) Account/Month $495.00
37720 Support Center
7211 Remedy User Registration User/Month $144.00
37820 Data Base Management
8211 Server Database Support - Primary Server/Month $1,500.00
8215 Server Database Support - Secondary Server/Month $500.00
8221 Database Specialist Hour $95.00
37960 Pass-Thru Billing
9601 Pass-Thru Billing One-Time cost + 8%

NOTE: 1024MB = 1GB, 1024GB = 1TB
* Security services are included in published rates - these rates apply to additional services required by the customer.
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