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Patrick Quain
Assistant Director of Arizona Department
of Administration and the Chief Information Officer.
Patrick Quain is responsible for the Information Services Division and the ADOA
Data Center and Telecommunication Program Office. These units provide technical
support for ADOA, and over 140 state Agencies, Boards and Commissions in the
areas of Computer Operations for Mainframe and Open Systems, Technical Support,
Application Development, Help Desk, ADOA Security, Disaster Recovery, Print
Services, the 9-1-1 Emergency Program, Client Web Hosting and States Data and
Phone Network. Patrick began his career with the State of Arizona in July 2005.
In less than one year his accomplishments include the build of a
state-of-the-art Computer Command Center that provides 24/7 staffing. In
addition, Patrick was instrumental in renegotiating a state-wide contract that
will save the state millions of dollars annually.
Prior to his service with the State of Arizona, Patrick worked in the
Transportation industry for global courier giants; Airborne Express and DHL.
During his seven year stint he managed high profile IT functions, ensuring daily
coordination between global data centers in Europe, Asia and the USA.
During the dynamic years of banking deregulation 70’s and 80’s, Patrick served
20 years as Vice President and Manager of Peoples National Bank and US National
Bank. During his tenure in the Banking industry, his responsibilities included
implementation of new technologies in the areas of Telecommunications, Security,
Check Processing, Computer Operations, Automated Cash Machines, Auditing,
Programming, LAN, Engineering, Accounting, Disaster Recovery,
Production-Change-Problem and Quality Control and Performance Measures. Patrick
also co-authored a publication for the American Bankers Association “National
Bank Examinations Trends in Bank Data Processing Operations” which was
distributed to presidents of all National Banks.
A major initiative for the State of Arizona started in 2006 as Patrick
implemented Information Technology Infrastructure Library (ITIL v2). This five
year program implements "Best Practices for IT" he is now implementing (ITIL v3)
for the next five years. He created a Project Management Office (PMO) and his
managers are State Certified Project Managers.
Patrick comes from Washington State with 40 years of experience in using
computer technology to improve business processes. He completed his computer
training at Olympic College in 1969 with Honors. Along with a career history of
awards and recognitions he was recognized in 2009 by Government Technology
Magazine as the “Top 25 Doers, Dreamers and Drivers” in government. He and his
wife Donna live in Phoenix, have three children and enjoy world travel. |


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