Patrick Quain
Assistant Director of Arizona Department of Administration and the Chief Information Officer.
Patrick Quain is responsible for the Information Services Division and the ADOA
Data Center. These units provide technical support for ADOA, and over 100
state Agencies, Boards and Commissions in the areas of Computer Operations for Mainframe
and Open Systems, Technical Support, Application Development, Help Desk, ADOA Security,
Disaster Recovery, Print Services, the 9-1-1 Emergency Program and Client
Web Hosting. Patrick began his career with the State of Arizona in July 2005. In
less than one year his accomplishments include the build of a state-of-the-art Computer
Command Center that provides 24/7 staffing. In addition, Patrick was instrumental
in renegotiating a state-wide contract that will save the state millions of dollars
annually.
Prior to his service with the State of Arizona, Patrick worked in the Transportation
industry for global courier giants; Airborne Express and DHL. During his seven year
stint he managed high profile IT functions, ensuring daily coordination between
global data centers in Europe, Asia and the USA.
During the dynamic years of banking deregulation and mergers, Patrick served 20
years as Vice President and Manager of Peoples National Bank and US National Bank.
During his tenure in the Banking industry, his responsibilities included implementation
of new technologies in the areas of Telecommunications, Security, Check Processing,
Computer Operations, Automated Cash Machines, Auditing, Programming, LAN, Engineering,
Accounting, Disaster Recovery, Production-Change-Problem and Quality Control and
Performance Measures. Patrick also co-authored a publication for the American Bankers
Association “National Bank Examinations Trends in Bank Data Processing Operations”
which was distributed to presidents of all National Banks.
A major initiative for the State of Arizona started in 2006 as Patrick implemented
Information Technology Infrastructure Library (ITIL). This five year program
implements "Best Practices for IT".
Patrick comes from Washington State with 40 years of experience in using computer
technology to improve business processes. He completed his computer training at
Olympic College in 1969 with Honors. He and his wife Donna live in Phoenix, have
three children and enjoy world travel. |


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